SOCIAL RESPONSE

Things can go viral.
Service disruptions,
Outages,
You get the picture.

Dealing with customers through social media platforms can be a tough gig.

Powered by AI

Our Social Response service uses AI to monitor your social accounts, including key terms and hashtags. Any increase in activity will result in an action depending on the service you require. We can even send alert texts and emails.

Timely responses

At the heart of Social Response is the deployment of UK based staff, who reply and address customers. You can deploy extra help in as little as 10 minutes.

Social Response = Satisfied customers

We take the hassle out of dealing with little blips that life may throw your way, and aim to address customers within the time frames you've set out. A faster response time = happier customers.

Social Response is currently in BETA testing.